Keep your dog on a lead before and after the play session starts and ends. Arrive on time; if you’re late, you won’t be allowed entry to the session. Allow your dog to sniff the other dogs before entering the play area — this is a great way to introduce them.

Once inside, stay focused on your dog. Play Time is for dogs, not humans, so always be aware of where your dog is and what they’re doing. If you see any rough play or signs of trouble, call your dog back immediately. It’s important to supervise your dog closely and step in if the play gets too rough.

It’s also essential to be able to read your dog’s body language. Relaxed play looks like wagging tails, playful growling, and “play bows.” If your dog is showing aggressive signs like snarling, stiff body language, or glaring, it’s best to redirect them with a loud noise or clap.

Always observe your dog’s interactions and look for any health or behavioural signs. If you feel your dog is either being a bully, being bullied, or just not enjoying the session, it’s okay to leave. We’re happy to help you assess the situation if you’re unsure.

Make sure your dog is up-to-date on their vaccinations before attending and consult with your vet regarding your dog’s overall health. Also, please clean up after your dog — always pick up their poo.

Teach your dog to come to you when called, using a word or phrase that’s unique and not commonly heard elsewhere. Reward them with special praise during training.

Take your dog’s temperament into account and be mindful of their mood during the session. If your dog doesn’t seem to be enjoying themselves, or if their behaviour changes, be prepared to leave.

Finally, while rare, fights can happen. Most scuffles end quickly, but if things escalate, clap or make a loud noise to break it up. If necessary, gently lift the dogs by their back legs, avoiding the collar.

Basic good manners will help you avoid most problems, but always be prepared to step in when needed.

Please do not bring your own toys into the play sessions, as we provide toys for the dogs to share. If you’d like to use treats around other dogs, please make sure to consult with the other owners first.

We do not allow dogs to bully others. If we notice any bullying behaviour, we will ask the owner to put their dog back on a lead. Please also avoid allowing your dog to crowd around one area. Encourage them to move around by walking through the unit to help keep them active.

Don’t worry if some dogs don’t engage with others. Not all dogs want to play, and that’s okay. Similarly, please stop any humping immediately if it happens — dogs can get excited, but it’s important to maintain control.

We ask that no human food is brought into the play sessions, and please wait at least two weeks after a female dog’s season before bringing them back. We also do not allow dogs with existing behavioural issues to attend play sessions, as it could make things worse for both your dog and others.

If your dog is not enjoying the session, it’s important to remove them from the play area. We also kindly ask that you don’t bring more than two dogs per handler to ensure everyone’s safety and attention.

Children under 10 must remain seated and watch. No running around, screaming, or shouting, as the focus of the session is on the dogs.

Please remember, our play sessions are designed for the dogs, not the humans. Let’s keep it a pawsitive experience for all!